Shipping Policy

Last Updated: October 13, 2026

Thank you for shopping with The Glow Botanicals. We carefully prepare and package each order to help ensure your botanical skincare products arrive safely.

Order Processing

Orders are typically processed within 2–4 business days, excluding weekends and holidays. Processing times do not include shipping transit time.

During holidays, product launches, or periods of high order volume, processing times may be longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Destinations

We currently ship within the United States. International shipping is not available at this time.

Shipping Rates

Shipping costs are calculated at checkout based on your order, shipping destination, and available shipping methods.

All applicable shipping charges will be displayed at checkout before you complete your purchase.

Sales Tax

Applicable sales tax is calculated at checkout based on your order and shipping destination. Where required by applicable tax laws, tax may also apply to shipping charges.

Delivery Times

Estimated delivery times are provided by the shipping carrier and are separate from our order processing time.

While we make every effort to prepare and ship orders promptly, delivery times may be affected by carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Delivery estimates are not guaranteed.

Shipping Addresses

Please ensure your shipping address is accurate and complete before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible at hello@theglowbotanicals.com.

We will make reasonable efforts to accommodate address corrections before shipment. However, we cannot guarantee changes once an order has been processed or shipped.

Incorrect or incomplete shipping information may result in delivery delays or additional shipping charges.

Lost, Delayed, or Missing Packages

If your package is delayed, missing, or marked as delivered but cannot be located, please contact us at hello@theglowbotanicals.com with your order number and tracking information.

We will assist you in reviewing the shipment status and, when appropriate, contacting the shipping carrier to investigate the issue.

Any applicable replacement or refund will be determined based on the circumstances and applicable consumer protection laws.

Damaged, Defective, or Incorrect Orders

We take care in packaging our products to help ensure they arrive in excellent condition.

If your order arrives damaged, defective, or incorrect, please contact us at hello@theglowbotanicals.com within 7 days of delivery.

Please include your order number and clear photographs of the affected product and packaging so we can review the issue and determine an appropriate resolution.

For additional information, please refer to our Return & Refund Policy. This reporting timeframe does not limit any rights available under applicable law.